Frequently Asked Questions

General Questions

May I have a list of references? 2 or 3 former brides would be ideal.

Sure, you may reach out to any client who’s written us a review on the knot, wedding wire, Facebook or google business page. I have to respect the privacy of my clients so I cannot give out their phone numbers without permission. Reaching out to them directly through our social media platforms is OK as that is a public forum.

On average, how many events do you photograph on a weekend?

One per weekend, two maximum if it fell on a different date. Our priority is to deliver you a quality end product and if we feel either of the events would be sacrificed by taking two, we refuse the second booking.

Do you deliver every image you shoot?

No, not every image because we generally remove dark, too bright, out of focus or duplicate shots. Out of all the images taken, I would expect about 800 to 1,000 finished images per event. However, if you’d like the digital negatives – you may certainly have them! This is another reason that sets Raj Photo Video apart from other photographers because we hold nothing back. It’s your wedding day – you should be entitled to all of the media captured. We request that you provide us a hard drive which we will load and return back to you free of charge.

Do you do destination weddings?

We certainly do. Give us a call at 732-939-0828 and we can provide a custom quote which will include hotel accommodation, rental car, baggage check-in fees, and travel costs.

Which photographer will be shooting my wedding?

Sameer is the primary photographer of Raj Photo Video and will be the one shooting your event. Unlike other photographers, we don’t subcontract out to other photographers to ensure the quality of the delivered product. Sameer will be with you from the initial discussion prior to the booking through the very end of the delivery of your finished photographs.

Do you shoot Quinceaneras, Debutants, Bah Mitzvahs, or Corporate Events?

We do. Our business started with covering event photography before we started to specialize in weddings. Give us a call and we can tailor a custom package for your event.

Post Production Questions

Do you touch up all the images before delivering them to us?

Yes, after culling through duplicate images and missed focused shots, we color correct, straighten, crop, and exposure correct the delivered images.

For custom photoshop services, please inquire by emailing us at [email protected]

Where can I see actual delivered images to a client?

We have two locations where you can visit photos from our previous clients. The first is our live blog at http://memories.rajphotovideo.com/ You may also visit http://galleries.rajphotovideo.com/ for the full galleries.

Wedding Day Questions

What about a backup plan if you are unable to shoot my wedding for some reason? Do you have backup photographer who will shoot the wedding if you are sick? What happens if you show up late, or can’t make it to the wedding?

When we book a wedding, we ensure we are able to make the date otherwise we do not sign a contract or take a deposit. We also ensure we plan accommodations accordingly if needed to ensure timeliness.

However, we are a team of 5 people so in the rare case of something happening, we have a team of people who can cover the event should something occur.

How many hours do you suggest we set aside for wedding day photos?

Groom prep photos would take about 30 minutes and bridal prep about 45 minutes to an hour. After the ceremony, I would recommend we allocate about an hour to get through family photos, bridal party photos, and bride and groom photos together.

For indian wedding ceremonies, depending on the number guests attending your wedding, we would recommend about an hour after the ceremony commences to take photos with each family or friends in attendance.

I have downtime between events on my wedding day. Will I be charged for that downtime?

Short answer is yes, but we price downtime hours at a lower rate than we would otherwise if we were shooting those same hours. Hours that are booked for your wedding day are hours that the team is needed to be on site. When we’re not shooting, we are backing up files and prepping for the following event. Our packages are priced based on an hourly basis however, we do take downtime into consideration and will price it accordingly which works out in your favor.

What happens if we go over the contracted amount of time?

We know that things may not always go as planned on your wedding day and we completely understand that. If your event goes over by 30 minutes to an hour, we usually just accommodate it without any additional charges. However, if more than that then there is a standard labor charge of $100 per hour per person.

Why do you need to charge for additional coverage?

The extra charges are used to cover the additional post production time incurred as a result of the extra footage or photos taken. The charges are also used to cover the additional labor charges for the team.

Do you bring your own lighting?

We use top of the line Sony alpha A7R II and A7S II mirrorless cameras to capture natural and ambient light in the room for videography. For photography, the same applies however, we use Godox Ving V860 speedlites where necessary.

We believe in capturing the natural emotion in the room and hence, we don’t use any big distracting lights to take away from the mood or shoot directly in front of you so that we can capture the most natural reactions possible.

What information do you need from me before the wedding day?

  • Rough timelines of bridal prep, groom prep, and ceremony start time.
  • Phone numbers for emergency to reach someone on the day of the wedding incase I can’t get a hold of you.
  • Your home address to mail the flash drive
  • Address where you’ll be getting ready
  • Address of venues

Engagement Session Questions

How much would an engagement photo shoot with the wedding go for?

$500 for an engagement shoot and can take place within New Jersey or New York. I would expect it to last about two hours, sometimes three as this can depend on the number of outfit changes.

When and where can we expect to see our photos from our engagement session?

Turnaround time for engagement photos can take approximately two weeks and will be uploaded on our galleries page, http://galleries.rajphotovideo.com/. You will receive an e-mail inviting you to view and download your photos!

When should we do our engagement session?

We would recommend locking down a date for your engagement shoot at least two-three months before your wedding. Since we shoot primarily on Saturdays, the only days we have available for engagement shoots are Sundays.

Can we schedule our engagement session for the weekend?

Yes, engagement sessions are available on Sundays.

How many images do you typically deliver from and engagement session? From a wedding?

Engagement session photos can vary between 50 to 300 photos. It all really depends on the number of outfit changes, locations, and length of the engagement session. An engagement session can last between one to three hour. Based on the length will determine the number of photos.

Image Download Questions and Legal Questions

What size can we print our photos up to with our full resolution images?

Our Sony Alpha a7R II cameras shoot at 42 megapixels. Photos can be printed up to 20×30 quite comfortably at 300dpi. For larger canvases, we would recommend you to let us know if you’d something larger so we can shoot accordingly. We offer print options right on our galleries page using only the finest materials with incredible color depth from our vendor, Whitehouse Custom Color (WHCC).

What rights do I have to the digital prints?

As standard with every package, we offer you unrestricted access to reproduce prints at your discretion. They are your wedding photos, keep them!

Do you provide the digital negatives after the shoot?

Absolutely. We do retain digital negatives for up to 6 months after your finished images are delivered. If you would like us to provide you digital negatives, just shoot us a request at [email protected]. We can either DropBox, Google Drive, or put them onto a hard drive that you provide us.

What if I lose my images?

Never fear! We save back-ups of all images! We’ve been in business since 2004 and have kept every photo from every event since! Just reach out and we’ll upload them for you.

Albums Questions

How long does it take to get my album?

Once you select your photos, we normally turnaround the design within three weeks. Depending on if any changes are requested, we would then provide you an updated proof. Once the design is approved, it takes approximately three weeks to print, laminate, bind, package and ship to your doorstep.

Can I add more pages and images to my album?

Absolutely! Our standard and popular 12×12 album comes with 25 spreads and can comfortably hold 100-125 photos. We recommend keeping it to less than 125. We can add additional spreads at 5 images per spread for a nominal fee.

How do I get started on my wedding album?

Once you receive the e-mail with an invitation to receive your finished images, you simply select the ‘heart’ icon on a photo from your gallery. Once you have finalized your selection, send us an e-mail at [email protected] and we will begin designing your wedding album.

Equipment Questions

Business Insurance and Image Backup Questions

Do you backup our images? How can we ensure that our images won’t be lost?
Yes, throughout the day as we are shooting your event, we backup all content shot onto portal hard drives and keep a duplicate copy on the original memory card. Once we finish shooting for the day, we transfer those backups to our hard drive and create adobe lightroom catalogues. Once your images are edited, we maintain copies on our hard drive and on the online galleries, http://galleries.rajphotovideo.com/

Camera bodies:

Photography: Two Sony a7R II Full-Frame Mirrorless Interchangeable Lens Camera, Body Only (Black) (ILCE7RM2/B)

Cinematography:

Videography: Sony HXR-NX5U NXCAM Digital HD Video Camcorder

Aeriel Drone: DJI Phantom 3 Professional Quadcopter 4K UHD Video Camera Drone

Lenses:

<liSony FE 70-200mm F4 G OSS Interchangeable Lens for Sony Alpha Cameras

 

Audio:

Light: Three Godox Ving V860II-S 2.4G HSS 1/8000 TTL Li-on Battery V860II Camera Flash Speedlite for Sony A7 A7R A7S A7II A7RII A58 A99 A6000 A6300 Camera

*Natural light is primarily used.

Do you have Liability Insurance?

Yes, we are covered up to $1,000,000 in property damage by PPA, Professional Photographers of America, Inc. We can provide this directly to the venue at their request.

Meeting Policies

We live out-of-town. Is it possible for our family/friends to meet with you instead?

Absolutely! Come visit us in our home studio in Englishtown, New Jersey.

We’re very busy and won’t be able to meet in person. What are our other options?

We also facilitate video conferencing through FaceTime or Google Hangouts!

How do I set up an appointment to meet you in person and see some of your work?
Since we’re primarily an online business, most of our content is available by visiting www.rajphotovideo.com. We do have an in-house studio where you may visit us and view some of our popular wedding flush mount albums! Just give us a call at 732-939-0828 to schedule a date and time.

Payment and Tax Questions

How do I reserve you for my date?

All bookings require an electronically signed contract and 25% deposit. The balance is due at any point before your wedding day.

What if we exceed our contracted time for our engagement shoot and/or wedding day coverage?

Time for engagement shoots range between one to three hours for $500. Longer sessions can be booked at a rate of $100/hour to cover the additional labor and post production charges.

With regard to your wedding day, we know that things may not always go as planned and we completely understand that. If your event goes over by 30 minutes to an hour, we usually just accommodate it without any additional charges. However, if more than that then there is a standard labor charge of $100 per hour per person to cover the additional labor and post production charges.

Is there an additional fee if we pay via credit card?

We do accept credit cards via PayPal at a 3% fee.

If we cancel the wedding will we receive our deposit back?

Unfortunately, no. Deposits paid are required to reserve your wedding date and as a result, we do not take any other bookings for that day and hence, are not refundable. We do make every effort to accommodate a change in wedding date based on availability.

If we change our wedding to a different date will we be able to use our deposit towards a future date?

Absolutely. If your wedding date changes, we are more than happy to accommodate your new date. However, it will depend on availability and cannot be guaranteed. We encourage you to reach out to us as soon as possible if there’s a possibility your wedding date will change so we can hold the new date.

Are there travel fees associated with the Engagement Session and/or Wedding Day shoot(s)?

All travel charges round trip up to 100 miles for wedding day shoots are included. After 100 miles, 2x the standard mileage rate of $0.54 per mile.